SAP Commerce Cloud

SAP Commerce Cloud

SAP Commerce Cloud, formerly known as Hybris, is an enterprise-grade e-commerce platform that enables businesses to create and manage their online stores.

ecommerceB2B ecommerceB2C ecommerceSAP

Product Type:

Product

Price Range:

SAP Commerce Cloud, formerly known as Hybris, is an enterprise-grade e-commerce platform that enables businesses to create and manage their online stores. The platform is designed to be highly scalable and customizable, with a range of features and tools to support businesses of all sizes.

Key features of SAP Commerce Cloud

Customizable storefront design: The platform provides a range of design templates that businesses can customize to create a unique and personalized storefront.

Product catalog management: SAP Commerce Cloud allows businesses to manage their products and services, including inventory, pricing, and variants.

Shopping cart and checkout: The platform provides a shopping cart and checkout experience for customers, allowing them to purchase products and services directly from the online store.

Payment gateway integration: SAP Commerce Cloud integrates with a range of payment gateways, allowing businesses to accept payments from customers.

Marketing and SEO: The platform provides tools and features to help businesses promote their products and services, including SEO optimization, email marketing, and social media integration.

Multichannel commerce: SAP Commerce Cloud supports multiple channels, including mobile, social, and in-store, allowing businesses to engage with customers across multiple touchpoints.

Pros of SAP Commerce Cloud

Scalable: SAP Commerce Cloud is highly scalable, making it a good choice for large and complex e-commerce operations.

Customizable: The platform is highly customizable, with a range of features and tools that businesses can use to create a unique and personalized online store.

Multichannel commerce: SAP Commerce Cloud supports multiple channels, making it easy for businesses to engage with customers across different touchpoints.

Advanced features: The platform offers advanced features such as personalization, customer segmentation, and real-time analytics, enabling businesses to provide a more tailored and engaging customer experience.

Integration with other SAP solutions: SAP Commerce Cloud integrates with other SAP solutions, such as SAP ERP, enabling businesses to streamline their operations and improve efficiency.

Cons of SAP Commerce Cloud

Cost: SAP Commerce Cloud can be more expensive than other e-commerce platforms, particularly for smaller businesses.

Complex: The platform can be complex and require technical expertise to implement and customize.

Hosting and maintenance: Since SAP Commerce Cloud is self-hosted, businesses will need to manage their own hosting and maintenance, which can be time-consuming and require technical knowledge.

Limited support resources: Compared to other e-commerce platforms, SAP Commerce Cloud may have limited support resources and documentation.

Learning curve: The platform can have a steep learning curve for businesses new to SAP solutions or e-commerce platforms in general.

Price Accessibility

Cloud check

Cloud

Deployment Type

SaaS check

SaaS

Support

Email/Help Desk check

Email/Help Desk

FAQs/Forum check

FAQs/Forum

Knowledge Base check

Knowledge Base

Phone Support check

Phone Support

Chat check

Chat

Providers